Terms and Conditions

Welcome to JYWill Rides . By using our service, you agree to the following terms and conditions. Your use of the website and services constitutes your acceptance of these terms. We reserve the right to update these terms at any time without notice. You are responsible for reviewing the terms periodically to stay informed of any changes.

Our services are provided as-is, and we are not responsible for any damages arising from the use of our services, including but not limited to lost reservations, delayed pickups, or cancellations. By booking a ride, you confirm that all the information you provided is accurate and that you are authorized to make the reservation.

If you have any questions or concerns, please contact us at support@jywillrides.com.

Cancellation Policy

We understand that plans can change. However, due to advanced scheduling and limited vehicle availability, we enforce the following cancellation policy:

  • Cancellations made more than 12 hours before the service:
  • Full refund of the amount paid.

  • Cancellations made between 6 and 12 hours before the service:
  • 50% refund of the amount paid.

  • Cancellations made less than 6 hours before the service:
  • No refund will be issued.

  • Cancellations made within 2 hours of the scheduled trip or in case of a no-show:
  • The payment is non-refundable.